Voice Employee Experience

This project is currently in it's pilot period supporting 400 employees (both on and off shore) who take between 200,000 and 250,000 calls per week.

View the prototype here: https://www.figma.com/proto/OmVUUaFaGMQrRMETvHZ26T/Voice?type=design&node-id=1-2399&t=HvpSR7XteikNLy6O-0&scaling=min-zoom&page-id=0%3A1&starting-point-node-id=1%3A2399&show-proto-sidebar=1